Shipping policy

I Just Placed an Order; When Will It Ship?

Please allow 2–4 business days for order processing before your order is shipped.

Once your order has been shipped, you will receive a confirmation email with tracking information.

How Long Is the Shipping Time?

Orders are shipped from the fulfillment center assigned to the product. Delivery times may vary depending on the product and destination.

For orders shipped within the United States:

  • Processing time: 2–3 business days
  • Estimated transit time: 4–6 business days
  • Estimated total delivery time: approximately 6–9 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, holidays, carrier delays, customs, or other circumstances beyond our control.

Will I Receive a Tracking Number?

Yes. We provide tracking information for every shipped order.

Tracking information will become available once your order has been shipped and the carrier has scanned the package.

Some products may be shipped from different fulfillment centers depending on product availability and fulfillment arrangements.

If you need assistance tracking your order, please contact us at tailsafehub@gmail.com.

Can I Cancel My Order?

You may request cancellation within 24 hours of placing your order.

After 24 hours, your order may already have entered processing or fulfillment and cancellation may no longer be possible.

If your order has already shipped, it cannot be cancelled. In that case, you may request a return in accordance with our Return and Refund Policy.

To request a cancellation, please contact us at tailsafehub@gmail.com with the subject line “CANCEL” and include your order number.

Shipping Costs

We currently offer free standard shipping within the United States unless otherwise stated on the product page or at checkout.

Delivery Issues

If your tracking information shows that your order has been delivered but you have not received it, please contact us at tailsafehub@gmail.com as soon as possible.

We will assist you in contacting the shipping carrier and investigating the delivery status.